Meet Our Team
As someone who has always enjoyed carpentry and handyman work, Phil found his passion in home-improvement, gaining repeat customers along the way. He believes that fair pricing and customer satisfaction are key components to a successful business. Phil is committed to seeing his business grow, yet wants to treat each customer individually as a part of the Highland Contractor family.
With over 20 years of experience in sales/marketing, Marshall has been with Highland Contractors for a little over a year and is originally from Rochester. He enjoys golfing, fishing and holds a 3rd degree Black Belt. Marshall says that he wouldn’t be working anywhere that “didn’t believe in quality installation, fair pricing and integrity”.
Hank brings over a decade of experience in contracting and has been with Highland Contractors since 2009. He graduated with a degree in Communications, which serves him well in his position in sales. He really enjoys meeting new people, making new contacts and the friendships that develop as a result. Hank says Highland Contractors is “very family-oriented. We look out for each other and Phil is great, very helpful”. Hank resides in Greece, NY with his wife and two boys.
As a former installation expert for over a decade, Chris has a breadth of experience in the “field”, including signature jobs like repairing the carousel’s roof at Seabreeze. His technical knowledge and his attention to quality supplement his outgoing personality and desire to help people. Chris, like many employees at Highland Contractors, really appreciates the family-oriented atmosphere. He lives with his wife and 3 kids in Webster.
Brian comes to us with more than 25 years of experience in the home improvement industry. Currently residing in the North Winton Village of Rochester, Brian has very deep ties to the community. When he’s not traveling, supporting the local music scene, or spending time with his large family, he is building a loyal customer base. Brian said his favorite thing about working for Highland Contractors is that we are a family-oriented environment!
For Tony, good service is not enough. With a background in corporate strategy and expertise in roofing, siding, windows, doors, and more, Tony aims to be the best example of a home exterior specialist available. He guides clients through the project from estimation to completion, ensuring that their experience is tailored to their needs at each stage. Tony values Highland’s integrity and the pride we take in our work
A graduate of SUNY Brockport, Kate manages the office and is responsible for everything from accounting and human resources to marketing. Coming from a large retailer, Kate believes in the small-business atmosphere because it is “more of a family, everyone is flexible and dedicated”. We love Kate’s super-organization skills and of course, Albus, her beloved office-mate.
Gabe is our Scheduling Specialist and comes to us with extensive experience in customer service. Previously employed by Home Depot, Gabe is knowledgeable in all aspects of home improvement. Gabe also worked with the food truck, Smokin’ Petes BBQ making their award-winning Loaded Tots (if you haven’t had them, they are a must-try!) Gabe loves working with Highland Contractors and enjoys getting to hang out with “The Bosses” (especially at lunchtime) every day.
Crystal De La Rosa
Born in Los Angeles California, Crystal brings the Sunshine to Rochester, NY. She is the first face you see when you come to Highland and lights up the office with her positive attitude and amazing customer service. Originally she had gone to school for Cosmetology and worked as a stylist for a decade. She then moved to San Diego, where she worked as a Manager for a Bed & Breakfast. She transferred her customer service experience to Highland and has been a great fit for our team! She enjoys hiking, traveling, crafting, and loves cats!